Whirlpool is a well known brand in refrigerators. It manufactures a range of other home appliances relating to wash care or for use in kitchen. Its refrigerator product falls under the kitchen appliances product category. With the upswing in sales in any region, the company also seeks to provide the after sales support function for its products. Delhi is a huge market with great geographical extent. This makes it important for the company to provide support to every nook and corner of the city as well as to retain centralised control and coordination for effective management. Whirlpool refrigerator customer care in Delhi is provides a centralised support function to its customers in any part of Delhi.
While the centre is located in Delhi, it might even be supporting the queries from all over India and coordinating with the local level staff for troubleshooting. There are separate departments to handle the general queries or even for technical assistance. Whatever is the nature of your query, the support request is routed to the right person. You might have to wait for some time to get the solution but the time taken is less than arranging for a visit of the technician.
www.repair-solution.com Whirlpool refrigerator customer care in Delhi is a one stop for all solutions. Whether it is general queries or technical support for troubleshooting, customer care representatives handle all with ease. While they handle customers on one end, they also play a vital coordinating role with their own staff members to resolve the issues. For discharging their duties, they use multiple channels of remote support. While telephonic calling is one of the most common means, the other channels include remote chatting on website and email support.
Customers are also encouraged to rate their interaction with the customer service representatives as well as to leave their feedback. This goes a long way in not only evolving a better customer service but also better products and even improving their processes based inputs of the consumers. The customers also leave their reviews about products and experience of interacting with customer service which encourages others to buy the products.
Thus, the role of Whirlpool refrigerator customer care in Delhi is vital not only for satisfying customers with their responses and troubleshooting but also for holistic improvement of the organization and establishing its brand image. These serve as important communication links between customers and organization.