It is a fact that any good brand in the white good consumer electronics industry has a far greater sales area than the service area where its exclusive service centres are present. This does leave a huge gap between the demand and supply of repair service. How quickly and effectively are these companies able to bridge this gap makes a big difference between the success and failure of their business. Naturally, the choice is not easy.
The options are two. Either open exclusive service centres or authorise others to undertake the repairs on its behalf. Since it is not possible for company operated centres to be present everywhere, authorising others is the most viable option. Once the company takes a favourable view of this business option, it becomes a lucrative business for the vendors who vie to get the authorization for operating in the largest possible geographical area. So, if you are in Gurgaon and want to set up a LG washing machine service centre in Gurgaon, here is a list of things which you are expected to have.
- Proven track record of delivery quality repair works.
- Technical know-how and troubleshooting ability.
- Identification of the training gaps and imparting training to work in accordance with company rules, policies and guidelines.
- Geographical area of work.
- Team size and levels of skill of team members.
- Experience in work.
- Availability of space.
Opening an authorised LG washing machine service centre in Gurgaon has many advantages, which are:
- More service sales and profitability as charges are as per company norms.
- Loyal customer base which would approach a service outlet authorised by company rather than any other.
- Exclusive control over a particular geographical area so that customers of that region do not approach any other authorised station.
- Enhancing the level of skills and opportunity for the staff to be trained as per company quality norms. This means upscaling the technical expertise by upgrading technical knowhow.
Thus, there are many advantages for opening this facility in Gurgaon. However, one has to meet the criteria set up by company for selection of authorised service centres. Since the criteria could be stringent, it could mean a lot of hassles in the process and only the best would be chosen at the end. Hence, there shall be very high level of technical competence, focussed customer-orientation and excellent client handling capabilities.
Cool Repair Point is Authorized Samsung Washing Machine customer care in Gurgaon offers Samsung Washing Machine repair, Lg Washing Machine repair services for all semi automatic, fully automatic, top loading and front loading Washing Machine in Delhi Ncr.